I had a customer visit the shop last year. He was watching a part come off our turning center—a stainless steel fitting, complete with threads, a hex, and a through-hole. The machine spit it out, the operator blew it off with air, and the customer picked it up.
"This is done?" he asked.
"Done," I said.
He turned it over in his hands, looking at every surface. Then he pointed to a small cross-hole drilled through the hex.
"How did the machine do this hole? I didn't see it drill."
I had to explain that the turning center didn't do that hole. The part came off the lathe, went to a milling machine, got the cross-hole drilled, then went to deburring. What he was holding was the result of three operations on two machines.
He looked surprised. "I thought CNC machines could do everything in one setup."
That's a common assumption. And it's wrong more often than people think.